About TollFree Business Insights
Sales Insight
These reports provide information to identify your callers geographically and call volume by day. This information is useful for delivering sales insights and measuring marketing effectiveness. It addresses questions such as where the majority of your customers are located, or whether there are untapped areas where you can expand your business.
Operations Efficiency
The reports here provide insights that can support the planning and managing of daily operations, resources and facilities. Using these information you can plan your staffing and increase the efficiency of your processes.
Caller Details
These reports provide information that provide insight on your callers to take necessary actions for improved customer services and customer engagement.